Porta Potty Rental FAQ: 41 Questions Answered

Four things: the ZIP or address, the dates, the unit type and the head count. With those, dispatch reads you an all-in price on the call.

The delivery fee depends on the zone your address sits in, and the address tells us if the truck can reach the spot. It takes 10 seconds.

Yes. Ask on the call or use the form, and we text an itemized quote you can forward to a spouse, boss or committee.

One to two weeks is enough for most parties. Holiday weekends and graduation season fill faster, so book 2–3 weeks ahead then.

We can hold a unit until the end of the business day. A card on the order holds it for good, and cancellation is free up to 24 hours before delivery.

Texts and voicemails left on Sunday are answered from 7 AM Monday. The form works any time.

Deliveries run 7 AM–7 PM. You get a window on the call and a text about 30 minutes before arrival.

Yes. First-route drops start at 7 AM. Ask for the first slot when you book.

The driver texts about 30 minutes before arrival. Ask for a call instead if you prefer.

It frees Saturday for service and late orders, and you get the unit a day early at no extra charge. Pickup is Monday.

Same-evening pickup is not on our routes. Saturday pickup can be arranged for an added fee; Monday pickup is included.

Call or text (469) 326-5635. Billing stops that day, and we pick up within one business day.

No. Leave the gate open or text the code. Make sure nothing is stored inside the unit.

The service hose reaches about 50 feet. Keep the unit within 50 feet of a spot where a truck can park.

Yes. Hard, level surfaces are the best spots. The unit sits flat and does not mark the surface.

Many master-planned HOAs limit how long a unit can be seen from the street. Ask your HOA; we can place it in a side yard or behind a gate.

Not without approval. Streets and alleys are public right-of-way; ask the city before you book a curbside spot.

We place the unit on the driveway, curb edge or gravel instead. North Texas clay turns slick after rain and trucks cannot cross it.

Please don't. A unit with waste in the tank can tip. Call and we move it on the next route.

Nothing. Porta john, porta potty, portable toilet and portable restroom all mean the same single unit.

Standard units have hand sanitizer. Sink units, deluxe flushing units and VIP cabins have a sink. Hand wash stations add 2 sinks.

Yes, at least 2 rolls and a sanitizer dispenser at delivery and after every service.

Each door has an occupied/vacant latch inside. A padlock hasp is available for job sites; bring your own padlock.

Order two standard units, or a 2-stall restroom trailer with separate men's and women's doors.

Yes. Standard units have both a toilet seat and a urinal and are used by everyone.

Once a week on 28-day rentals. Events get a clean, stocked unit at delivery and a pump-out at pickup.

We pump the tank, scrub the seat and urinal, wipe surfaces, add deodorizer and restock paper and sanitizer.

Yes, for very light use we can visit every two weeks. The price stays the same because weekly service is built in.

Call us. An extra service visit is $55 and goes on the next available route.

Heat, a full tank and a closed vent cause most odor. Shade, the right count and service on time fix it.

Event orders are paid by card at booking. The card locks your price and your slot.

We do not take cash on delivery. Pay by debit or credit card, or apply for invoice billing as a business.

Free cancellation up to 24 hours before delivery. Inside 24 hours, the delivery fee is kept.

Normal wear is on us. Damage from vandalism, fire, graffiti or a tip-over caused by misuse is billed at repair cost.

Yes. The quote covers the unit, delivery, pickup and service; only Texas sales tax is added.

We quote charity and school events at our normal rates and can invoice a nonprofit. We do not run sponsorship deals.

Yes. Call by 12 PM for a same-day drop in our near ring. Septic repairs usually need a unit for 1–3 weeks, billed as one 28-day cycle.

If the outage lasts more than a day, yes. A standard unit with weekly service keeps a family of 4–6 going.

Some policies cover it during a covered repair. We give you an itemized receipt to send your adjuster.

Call right away. Same-day slots go first-come; a standard unit and a hand wash station cover most small events.

Yes. New lots often have no number. Send a map pin or the lot and block number with the builder's name.